Customer Testimonials
Larry Nesselrodt is very knowledgeable & helpful. He was gracious with our questions. He guided us into making an informed decision.
If I could give this dealer 6 stars I would. This was one of the best car buying experiences I have ever had. I was in the market for a new car. I didn't need one but I wanted one so I was not sure if I was going to drive away or not. The biggest thing for me was value. I had to get a good price on a car if i was going to be justified buying one. I looked at 2 cars. A Camry and a Prius. I liked both of them but based on my budget the ...
Haley treated me right. Grateful to have Craig Lyle as my advisor!
Great job
We had a great experience! Got a very nice Rav 4! Zach was very helpful and got us set up!
Keith is aways amazing! We love working with him and very helpful.
Allesha has been amazing throughout the 3 or 4 month process of ordering and purchasing my dream car. We couldn't have done this without her. She was always quick to respond to my text messages and kept me updated through the whole process of the vehicle shipping from Japan and then from the port. She went out of her way many times to make this work out perfectly for us. Thank you Allesha!
(Translated by Google) Very good service with Miss Joelin A. I recommend it (Original) Muy buena atención con la señorita Joelin A. Lo recomiendo
Zach Greenless was super helpful and informative showing me numerous vehicles until I finally settled on the one.
As always, everything at Haley is outstanding.
Hoyt and Crew are amazing. True assets. Earned my future business.
Great customer service!
Didn’t come in expecting to buy a car that day, but the deals and service really helped me make a decision. Alesha was wonderful, knowledgeable, personable and not-pushy with sales. Felt like I was able to take my time and think through my decision.
Consistently time after time, Mrs Compton, is always courteous and very helpful. Makes the experience of bringing our 2 family cars always a pleasure, we are very grateful!
W.J is great to work with! He made everything easy on us!
Friendly staff. Salesman was very knowledgeable. Answered all our questions.
Always treated with respect and appreciation!
Battery failed in our 2022 Highlander when we were departing for Christmas with our children in NoVa. Called Craig at Haley who checked our records and determined the battery was still under warranty. Craig and the Haley Team were able to work us in and get us on the road within a reasonable length of time, so we did not miss any of that evening's festivities. We are very grateful for the treatment we have always received at this dealership over the last 20 years. "Thank You, Thank You, Thank You"
Great customer service.
Excellent
Awesome experience, Jaymie was great, everyone was so nice, Haley is a great place to buy a car. I am loving my 2025 Camry. Thank you Haley Toyota i finally have my dream car.
Great people with fast Service!!!
Kelly and Allesha were awesome and made everything easy.
Excellent service done in a timely manner.
Had a wonderful experience at Haley Toyota with WJ! He was very professional and courteous/polite. The car with the specs I wanted was not available but somehow he managed to make one available 2 months earlier than initially estimated! Overall, a very happy customer here.
I've spent a lot of time working in the automotive industry and witnessed how easy it is for dealerships to fall into the negative stigma associated with them, but this facility houses genuinely good folks. I've never in 35 years been more impressed with a dealership, especially one as big as the Haley group. WJ Altizer is the most transparent, genuine, helpful salesman i have encountered. If you're looking for a pleasant car buying experience, he's you're guy.
Keith was very helpful. Would definitely come back to Haley.
Allesha is fantastic to work with. She called me ahead of my arrival and had the vehicle ready for me to see. She made the buying process easy and fun too.
Nick O, Barbra and Zach were all awesome! Nick made sure I knew what I wanted after coming in only knowing I wanted a new car. Would absolutely buy from him again!
Amazing Dealership and staff. Worked with Jaymie twice this year for cars. Finally decided on a 2024 Corolla Cross and she went out of her way to make sure we got the best deal possible. Recommend her and Haley Toyota to anyone looking for a car. They’re the best!
WJ Altizer is absolutely the best. He worked with me from beginning to end in the vehicle buying process. Made it simple and easy. DukeLLC / Pest Management now owns a brand new Toyota Tacoma. Thank you WJ and your team!!!
Dylan and Keith made this an easy and pleasurable buying experience. We have made multiple purchases of vehicles at Haley Toyota and we are always impressed with their professionalism and customer service.
Amazing customer service! Best Toyota I’ve been to!
We had an amazing experience purchasing our 2023 Toyota RAV4 from WJ! We felt like he was genuinely looking out for our best interests, not just trying to sell us a car. He was super attentive and listened to all of our needs. Would highly recommend him to anyone for their next purchase! #DriveTodaywithWJ
For service or business, we have always had a good experience here. Keith is a great salesman, willing to answer every question and help you find what works best for you.
Zach is simply the BEST!
Dylan was an awesome help. Very patient and helped me get into the car I wanted. Staff was very kind . Bringing in the holidays with a new vehicle 🖤
Working with WJ has been a pleasure! Considerate, knowledgeable, and extremely customer focused! TY!
Wow! My car purchase experience with Haley was absolutely the best anyone could ask for. Every employee I came in contact with, greeted me, asked If needed anything and just cared to ensure my entire experience was one not to forget. However, I have to recognize one of the greatest salesmen at Haley Toyota! Mr. W.J Altizer. This guy is the absolute best! This man is a true customer advocate! From the initial call to inquire about the vehicle I was interested in, to my exit out of the door to get into my new car! SUPERB!! He asked ...
I’ve bought many cars from Haley over the last 15 or 16 years. Every experience is great!! Keith is a wonderful salesman and on the ball. Donna kept me updated on ETA of vehicle I was waiting for. Chuck Baker the general manager is the humblest man I’ve seen to be running such a busy and sizable business. I love buying from Haley toyota!
Keith Morris helped me buy a RAV4 hybrid and it was a great experience. Service was great and the car was worth the wait. Keith kept me informed throughout of when the car would be available. Purchasing the vehicle was timely and informative. Thank you Haley Toyota.
WJ is the best!!! He made the car buying process a breeze and went above and beyond to get me my dream car, I’m so grateful for his knowledge and assistance. He was patient and kind and took the time to explain everything- I’m so happy with my new car && my family will be back! Thank you again!!!
WJ is AMAZING! So so very grateful for him and all his help! Ask for him! He has helped so many of my friends get vehicles! This is the 4th car my family has gotten from Haley Toyota and it is always an incredible experience! THANK YOU THANK YOU! 🤍
Salesman W.J did a great job and earned my families business
Our sales rep Jaymie was wonderful to work with! She was very kind and helped us understand each paper we signed. Very clean ambience and a nice facility. We felt welcome and appreciated.
Worked with WJ and he was able to work with my questions and did a wonderful job
WJ Altizer went above and beyond to help me find the right car. I appreciate his professionalism and patience. #DriveTodaywithWJ
I just bought the most beautiful Tacoma pick up truck and Roanoke. Thank goodness Olivia taught me into it. It is orange and unique and one of its kind. Olivia did a great job. I highly recommend her and Haley. They are the best!
The staff, well I’ve been with Toyota since the 90’s, they aren’t really staff, it’s more like family. I absolutely am beyond amazed of my car. I had no intention of getting another car, but I could not be any happier with my purchase! God is good! The family of Haley is good!! It’s a win, win!!!
I highly recommend Haley Toyota to anyone looking to purchase a vehicle. I have bought two vehicles from them and they really take care of their customers. They have a shuttle, free of charge to get you back and forth while you wait to have your vehicle serviced. They do all your oil changes while you own your vehicle. They are simply OUTSTANDING in every aspect. My first purchase was a 2001 Toyota Echo and now I am a proud owner of a 2018 RAV4. Check them out, you won't be disappointed.
Allesha was a great salesperson and made buying my dream truck a dream experience
We went to Haley Toyota hoping to look at the new RAV4. Unfortunately they didn’t have any available on the lot, but Jaymie Turner went above and beyond to see what might be coming to them in the near future. Thankfully one was delivered the next day and we were able to see it and purchase it. And we appreciated Dillon and Zach explaining all the features and technology options. We are very excited about our new RAV4 and would definitely recommend Haley Toyota.
Anthony and WJ were helpful and made the process easy. Second car purchase for us from Anthony!
Fast and Easy experience! Thanks!
Excellent follow up. Dedicated personnel who stayed late to complete the deal. Love my new car. Able to deliver that day. Toyota Corolla Cross SE Hybrid.
Great buying experience! Bill Ould was great to deal with! He was very patient with us deciding on the exact vehicle we wanted. Loving my new 2024 Tundra Limited!
Absolutely wonderful experience with Dylan Carr, he made the whole process much easier than I originally thought it would be!
Haley Toyota embodies customer service and family friendliness. Every single person we so much as passed either spoke and/or threw us a warm smile. All involved parties were so helpful, from Salesman, Dylan, to Expert, Barbara, and finally wrapping up with Finance, Josh. They answered all of our questions and educated us on all the services provided. Dylan was absolutely wonderful to work with. He looked out for us on the financing piece for sure. Toyota was able to beat out our bank with a better APR rate. He was patient with us in our decision making and our ...
Quick sales, negotiable, and professional. Respectful of my time. No nonsense sales. Straight to the point. Very happy
Bought two 4Runners this month at Haley and had the pleasure of working with Wayne Fulp both times. Awesome sales guy made my experience perfect. Big shoutout to Wayne for the smooth experience getting my wife and I into the vehicles we wanted.
I recently brought my Prius to Haley Toyota for a recall-related repair, and I couldn’t be more pleased with the service I received. The team quickly diagnosed the issue, which was covered under a manufacturer recall, and repaired it for me free of charge. Ashlee and the staff kept me updated and made the entire process seamless. I’m glad I chose Haley Toyota and will definitely return for future services. Highly recommend!
WJ was excellent to work with and very supportive throughout the process. I’d recommend going through him to purchase a car at Haley Toyota.
Keith Morris made the purchase and trade in fast and easy. He was knowledgeable and worked to make the experience as quick as possible.
WJ was very helpful to me while ordering and buying my Sienna. Always kept me updated and very helpful getting me to know my vehicle. I would definitely buy from him again
Anthony McCain was great to work with. Got the black out package set up and me out the door with the new 4Runner.
I had an excellent experience purchasing from Haley Toyota. Allesha was very informative and patient throughout the entire process.
WJ Altizer is your man if you're in the market for a new or pre owned vehicle. He was completely dedicated to making sure every step of the process was easy and simple for me. He listened to all of my concerns and preferences and got me into perfect car! He even took the time to chat with my son. He is a person who honesty cares. Wish I could give a higher than 5 star rating 🌟
Jaymie Turner was awesome and so kind! She helped us with the purchase of our 2020 Tundra and we couldn't have asked for a better person to do business with. All of our questions were answered and she made sure we felt comfortable throughout the sell process. Beautiful person inside and out. Thank you “Jaytee”!! 🤗
WJ is the rep to ask for. He is straight forward, honest and truly does work for you, the customer. He has a toy goat on his desk that he will tap, and it will “scream” when he gets you the “screamin’ deal”, like he got me on my new Tacoma.
Wonderful staff. Great sales team thanks BJ. Got just what my wife wanted.
Fantastic! Wayne was a great salesman and helped make the experience a good one. He took time to answer all our questions. I love our new Cross!
Jonathan Leary is awesome! Had a great experience working with him. Had a vehicle transferred from another Haley dealership and he had it here the next day. Transparent communication, no surprises. He even came and mounted the front license plate bracket on for me. Excellent customer service!
Laney was great! Really appreciate all the help and how easy she made buying
Laney is fantastic!! So sweet, knowledgeable, and helpful. Definitely would recommend for all car shopping needs !!
Dylan Carr was excellent to work with.
Nick Ogle was fantastic to deal with! He helped us with all of our questions and was a pleasure to deal with!!! He NEVER pressured us in anyway and we had a wonderful first experience here at Haley Toyota of Roanoke! We also want to say thank you to both Nick Ogle and Kelly Allen for making this a fast and easy purchase on our New Toyota Tacoma TRD!!!!! Most memorable experience we had here and definitely will be back in the future to do business here again!!! We highly suggest anyone in the market for a new vehicle consider ...
I recently purchased a used vehicle. The experience was first class from the first time I walked in. I visited several other dealers after that because I wanted to be thorough in looking for the vehicle. I ended up going back the Haley because not only they had the best vehicle options for me but because the customer service was excellent. They were quick to respond and knowledgeable. Once we settled on the right vehicle we settled on a fair price and purchase experience was smooth and straight forward. From sales (Jaymie) to finance and all the other staff that ...
I had a wonderful buying experience with Haley Toyota! It was all seamless and W.J. was the main reason for that! Couldn’t be happier!
We had a wonderful buying experience. W.j. is amazing at what he does and was extremely helpful. We’ll definitely be buying here again.
Allesha S. was amazing to work with. She replied quickly online. In person she was patient with all of our questions and concerns. She found a plan and car that worked best for our needs and helped keep things stress free and simple. She was great with our 5 year old and we are super thankful for her attentiveness and help through the whole process.
Jolin and Jaymie helped me out so much and really made my experience great and comfortable. Incredibly reliable and honest!
GO SEE WJ! This guy works hard and is for the customer more than any other salesman I have ever met before. Chuck is fantastic as well! #DriveTodaywithWJ