Customer Testimonials
Well executed and efficient
Rob was a pleasure to work with very efficient super nice very thorough and made us feel right at home. He deserves a raise.
Good sales people fair prices
I recently purchased a new 4Runner with Haley and it was a seamless experience. My salesperson Dave helped me reserve the vehicle and kept me informed on delivery status. I’m so glad Toyota and Haley honored the agreed upon price in spite of the Tariff situation. They were flexible in accommodating my travel from outside the area and even picked me up at the airport. I was in and out in under 2 hours. Highly recommend this dealership and Dave in particular.
Zach and Dylan were fantastic to work with in buying our new Tundra. Very patient with our questions/concerns and worked to make our experience wonderful!
Both Dylan & Zach were excellent to work with. We originally started with Dylan, but when he had to be out, we worked with Zach who was also great!
Rob was great to work with.
Just bought a 2025 Highlander!! Allesha has been so helpful and timely with every aspect of the sales process. What a great experience. Thanks
Anthony McCain has given my husband and I exceptional service while buying our new Prius.
Excellent sales work
Awesome staff, great place to wait while your vehicle is being serviced, and great service!
WJ is great! He went above and beyond!
I had the pleasure of working with W.J., and I can honestly say he went above and beyond to make the car-buying experience smooth, stress-free, and even enjoyable. From the moment I walked in, W.J. greeted me with genuine kindness and professionalism. He listened carefully to what I was looking for and made sure every question was answered with patience and clarity. What stood out the most was his commitment to making sure I felt confident and comfortable every step of the way. He truly went the extra mile—not just in helping me find the perfect car, ...
WJ was phenomenal and made the experience easy, fun, and enjoyable. He is honest, responsive, straight forward and very personal. I highly recommend WJ for all your Toyota needs!
Dylan Carr is an outstanding salesman. Answered all of the questions ahead of my arrival at the dealership. Also ZBaker, one of the finance personnel secured a great price for my extended warranty. The whole experience has been incredible. I think I was in out of the dealer in an hour. They provided weekly status on the shipment of the truck and they even picked me up from the airport. Thanks to all of y’all at Haley Toyota of Roanoke!
Chad Baker, at Haley Toyota, was so helpful and knowledgeable of the cars and options that would meet our needs. We really appreciated his help with setting up our phones with the Bluetooth technology on our new Prius. He's definitely following in his dad's footsteps with excellent customer service!
Great sales service. Great first time car buyer experience. Communication and service was top notch.
Chad and Anthony was the best. Everything was seamless
Great experience with Matt and Dave!! Thank you guys!!!
They must be under new management because this was the fastest and best experience I have ever had there. This is my second Rav4.
WJ was phenomenal. Customer service was 5+ stars. Highly recommend!
Professional, knowledgeable & friendly.
Canopy for Rainy days for vehicle transfer items from old vehicle to the NEW purchase 😃
I very much recommend Halley Toyota. I'm very happy with my 2025 Tundra, the deal I received and the service I received at the shop, adding my accessories .. Ask for Larry when you buy your Toyota
Dylan went over and above to help me with the purchase of my vehicle. Through a few visits and texts, he was attentive and went out of his way to answer all of my questions. With our entire fleet handled by Haley, I knew this would be the best place to look for my personal vehicle. Thanks Haley!
Just bought a truck from Larry and he was awesome! He was very knowledgeable of the truck and super easy to work with. I highly recommend Hayley Toyota !
Our experience with Haley Toyota was excellent. We worked with Dylan Carr and found him to be very knowledgeable and personable. He was helpful in negotiating a price we were comfortable paying. Also, Matt in the financial office was great, very professional and good at his job. We were impressed with the whole staff at Haley’s.
Anthony was fantastic and helped with everything we asked. The process was fast and easy. We appreciate everything he and the general manager did for us!!
Great service
I was stumped with being able to get a new car since I was just starting out and my job is kind of tricky. Keith Morris went above and beyond to help me get a new car and I couldn't be any happier. He made sure to communicate everything that was happening and even attended me on his day off. His dedication and willingness to accommodate my needs and schedule was admirable! I decided on a 2025 Corolla hybrid. It runs so smooth and the mpg is amazing! It only costs me 23 bucks to fill it up which a refreshing ...
Friendly, personable, on top of it! Great experience.
Always good. This last time I made a mistake in scheduling so showed up on the wrong day. They worked me in anyway and performed the service quickly. Earl was helpful as always in delivering my Tacoma to my work. Great vehicle, great service.
WJ is incredible! He found us what we needed. No hassle, no issues or pressure. Great salesman. We definitely recommend him and the company.
Dewey Rotenberry, the Sales Manager, provided us with an exemplary experience throughout the order and purchase of our 2025 Toyota. He demonstrates a level of integrity and trust that goes above and beyond any we have experienced in years of auto purchases and which we believe is a rarity in the auto sales industry. Aleesha and Matt were extremely friendly, efficient, and easy to work with on the day we finalized our purchase.
Overall good experiences. No hassle. Allesha was wonderful to work with.
Awesome experience with very courteous ppl. I'm very pleased with the service I received today.
Fast and efficient.
It took a little time to get me in something i actually wanted waited a week to get everything accomplished and approved but they all did a great job Keith stayed in touch we will the whole time letting me know what was happening and what they were waiting on I really appreciate HALEY TOYOTA!!! Special Shout out to KEITH M
The body shop is run by nice, helpful and efficient staff. They did an amazing job on my car repair. Highly recommend.
Zach Greenlees at Haley Toyota did a fantastic job assisting my husband & I purchasing a vehicle. Haley Toyota has THE BEST customer service we have encountered. Sales Manager Ricky also was very helpful in our search. Highly recommend them if you are searching for a new or used vehicle.
My first time with Haley Toyota was excellent from initial contact to purchase. I love my 2025 Toyota RAV4 plug in hybrid. I especially appreciate that Matt was able to offer me a purchasing package that I couldn’t refuse.
Troy Humphreys in your Collision and repair department has sealed my loyalty to Haley Toyota for all my vehicle’s body work. I arrived right at 5 pm and without hesitation the young girl went in to see if any of the technicians were still there. Troy was the only one left and gladly came out reviewed my front grill Toyota logo issue and remedied it for me with such excellent, gracious and kind customer service. He looked over the other places in need of body work and repair. He made confident recommendations to which I will be back to get ...
I recently purchased a truck, and I couldn’t be happier with the experience! WJ Altizer was absolutely fantastic from start to finish. He took the time to walk me through every step of the process, answered all my questions, and made sure I felt confident in my decision. There was no pressure—just honest, helpful guidance the entire way. He truly went above and beyond to ensure everything went smoothly. If you’re looking for a great buying experience, I highly recommend Haley Toyota and working with WJ Altizer!
Exceptional customer service.!
I recently had to purchase a new car and again went to Haley. This is my third car purchase from them. I keep coming back because of the quality of Toyotas and also because of the helpfulness and friendliness of everyone who works there, both in sales and service. My salesperson this time was Allesha. She was incredibly helpful in going over the features of the car and helping me set up the media system. She was friendly and made the car buying process much less stressful!
Haley Toyota always does an excellent job in getting our vehicles in / out of the shop in a timely manner. Because of the quality of Toyota, three of our four vehicles in our driveway are Toyota. It’s Because of their promise of Excellence we use Haley Toyota…… Stop by and see for yourself. j.gray
Anthony worked very hard with me on a vehicle. He was kind and very helpful! I would recommend this place for sure!
Keith Morris is a great salesman. He respected us and treated us the way we asked to be treated. He is very knowledgeable and got us the best deal the first time around. I really feel like he was there for us as his customers. Matt Gibson is a wonderful as well. We felt very comfortable working with him to finalize our sale. We were never pressured and absolutely enjoyed our time with Matt. Thank you both and thanks to Chuck Baker. Haley Toyota, you have great people representing you.
We had an amazing car-buying experience thanks to Keith Morris & Matthew Gibson! From start to finish, they made the process pleasant, professional, and incredibly fast. Both Keith and Matthew were genuine, informative, and went above and beyond to ensure we felt confident in our purchase. Their honest approach and in-depth knowledge made everything smooth and stress-free. If you're looking for a seamless, hassle-free experience, we highly recommend working with them. Thank you both for your outstanding service! This was our 4th vehicle we've purchased through Haley & we will be back for more 🙂
Great experience— working with WJ! This was the first car we had ordered to our specifications. WJ guided us through the process and the car arrived perfectly as planned. We look forward to Toyota and WJ taking care of us after our purchase!
I had an amazing experience working with WJ at Haley Toyota! From start to finish, he made the car-buying process smooth, stress-free, & even enjoyable. He took the time to understand exactly what I was looking for, answered all my questions with patience & expertise, & found me the perfect car! His professionalism, honesty, & dedication to customer satisfaction truly set him apart. If you’re in the market for a vehicle, I highly recommend WJ—he’ll go above & beyond to help you find the right one. Thanks again for everything!
WJ was awesome! Thanks for your time man! Well come see you again!
Anthony was amazing to work with! I am very appreciative of his help and pleased with my purchase!
Incredibly helpful, low pressure experience. Highly recommend this dealership and especially Dylan Carr
The efficiency is a 10/10!
Always pleased with service & staff
The salesperson was great and very helpful. He even allowed a break in our purchase for me to attend a meeting for my job and we picked right back up as even I had never left. Since I made it known I wasn't happy in my other car my salesperson made sure I could get in what I was going to be truly happy with. Trucks are my thing, and I am now back in a truck.
Everyone was great Great Service Servicemen were very friendly
Dylan Carr was fantastic to work with. Very knowledgable, professional and helpful in every way. Ask for Dylan when visiting Haley Toyota in Roanoke, VA and you’ll have a smooth and easy process from start to finish.
Dixie does a good job taking care of her customers.
I had a great experience at Haley Toyota specifically Jaymie my sales representative and Matthew the Finance manager. They were very patient with me and Jaymie even picked me up from the car rental center. I am very happy I made the drive from NC and I am super excited for my new ride!
Rob Arrington and Byron were amazing! Thankful and grateful!!
We had the most wonderful experience at Haley Toyota with WJ. Thank you for a wonderful car shopping experience and chatting with us. We will definitely recommend Haley Toyota to everyone and definitely shop there again. Haley Toyota is full of such extremely nice people.
Aleesha is the BEST!!! Great attitude and always happy to help!! Love her! 10/10 recommend!!! Ask for her!!!
MR. ROB ARRINGTON IS THE BEST THANK YOU FOR ALL YOUR HELP!
If you are looking for friendly staff, top notch customer service and attention to your needs while purchasing a new vehicle… look no further than Haley Toyota! We were referred to Haley by a family member that had just bought two vehicles recently from Haley. They said, “you have to give them a try. Make sure to see W.J.” We stopped in on a Friday. W.J. quickly found a vehicle that fit our daughter’s needs and within our budget. He was honest and up front with us and said that it needed to be cleaned before he ...
Thanks for the quick and professional service
Every part of my service experience was excellent! I really appreciated the friendly, courteous interactions with each staff member I encountered, as well as a quick turnaround on my vehicle. Special thanks to Melissa who took great care of me!
Zach is great!!! He’s helping us find our EXACT Highlander