Customer Testimonials

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Google Sep 19, 2024

Jaymie Turner was awesome and so kind! She helped us with the purchase of our 2020 Tundra and we couldn't have asked for a better person to do business with. All of our questions were answered and she made sure we felt comfortable throughout the sell process. Beautiful person inside and out. Thank you ā€œJayteeā€!! šŸ¤—

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Google Sep 18, 2024

WJ is the rep to ask for. He is straight forward, honest and truly does work for you, the customer. He has a toy goat on his desk that he will tap, and it will ā€œscreamā€ when he gets you the ā€œscreaminā€™ dealā€, like he got me on my new Tacoma.

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Google Sep 14, 2024

Wonderful staff. Great sales team thanks BJ. Got just what my wife wanted.

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Google Sep 12, 2024

Fantastic! Wayne was a great salesman and helped make the experience a good one. He took time to answer all our questions. I love our new Cross!

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Google Sep 6, 2024

Jonathan Leary is awesome! Had a great experience working with him. Had a vehicle transferred from another Haley dealership and he had it here the next day. Transparent communication, no surprises. He even came and mounted the front license plate bracket on for me. Excellent customer service!

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Google Sep 5, 2024

Laney was great! Really appreciate all the help and how easy she made buying

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Google Sep 5, 2024

Laney is fantastic!! So sweet, knowledgeable, and helpful. Definitely would recommend for all car shopping needs !!

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Google Sep 2, 2024

Dylan Carr was excellent to work with.

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Google Sep 2, 2024

Nick Ogle was fantastic to deal with! He helped us with all of our questions and was a pleasure to deal with!!! He NEVER pressured us in anyway and we had a wonderful first experience here at Haley Toyota of Roanoke! We also want to say thank you to both Nick Ogle and Kelly Allen for making this a fast and easy purchase on our New Toyota Tacoma TRD!!!!! Most memorable experience we had here and definitely will be back in the future to do business here again!!! We highly suggest anyone in the market for a new vehicle consider ...

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Google Sep 1, 2024

I recently purchased a used vehicle. The experience was first class from the first time I walked in. I visited several other dealers after that because I wanted to be thorough in looking for the vehicle. I ended up going back the Haley because not only they had the best vehicle options for me but because the customer service was excellent. They were quick to respond and knowledgeable. Once we settled on the right vehicle we settled on a fair price and purchase experience was smooth and straight forward. From sales (Jaymie) to finance and all the other staff that ...

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Google Sep 1, 2024

I had a wonderful buying experience with Haley Toyota! It was all seamless and W.J. was the main reason for that! Couldnā€™t be happier!

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Google Sep 1, 2024

We had a wonderful buying experience. W.j. is amazing at what he does and was extremely helpful. Weā€™ll definitely be buying here again.

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Google Aug 31, 2024

Allesha S. was amazing to work with. She replied quickly online. In person she was patient with all of our questions and concerns. She found a plan and car that worked best for our needs and helped keep things stress free and simple. She was great with our 5 year old and we are super thankful for her attentiveness and help through the whole process.

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Google Aug 31, 2024

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Google Aug 31, 2024

Jolin and Jaymie helped me out so much and really made my experience great and comfortable. Incredibly reliable and honest!

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Google Aug 30, 2024

GO SEE WJ! This guy works hard and is for the customer more than any other salesman I have ever met before. Chuck is fantastic as well! #DriveTodaywithWJ

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Google Aug 28, 2024

Laney and Dylan were both incredibly helpful in helping us find a car! Ask for Laney and Dylan!

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Google Aug 28, 2024

She is very knowledgeable and friendly!

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Google Aug 26, 2024

W.J. was awesome to work with!! He explained everything to us and was very knowledgeable !! Thanks again.

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Google Aug 26, 2024

Wonderful customer service. We had a great experience with everyone we worked with. Definitely recommended for anyone in the market for a new vehicle!

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Facebook Aug 24, 2024

One dreams about their new car for the first time and has many illusions and if you also add the luck of having a saleswoman like Joelin doing so well when it comes to helping get the best deal for our Latin community, everything is better, thank you for everything.

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Google Aug 24, 2024

Working with bill was a fast great experience this is my 3rd car ive gotten from haley

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Google Aug 24, 2024

In 40 years of buying cars, the experience working with WJ was the finest I have ever experienced. Highly recommend him.

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Google Aug 23, 2024

Anthony McCain was great to work with! Recommend! Ask for him!

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Google Aug 23, 2024

Great

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Google Aug 22, 2024

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Google Aug 20, 2024

Jacob Taylor was helpful, patient and all around great to work with. Highly recommend business with him.

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Google Aug 20, 2024

WJ and Dillion were a breeze to work with and made for a great experience! Answered any questions and made sure we were taken care of!

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Google Aug 20, 2024

I would just like to say thank you, not only to Haley Toyota, but the wonderful associates and staff. Specifically my Rep. W.J. Altizer. Iā€™ve been in search of a specific vehicle for over a year, and W.J has gone above and beyond to make that happen for me. I have walked off of the lot a happy customer, and will recommend, and refer my friends and associates to Haley for future purchases.

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Google Aug 20, 2024

Laney did an awesome job and got me into the car of my dreams! Customer for life!

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Google Aug 18, 2024

If youā€™re up for a new ride go see Keith Morris! Hands down top notch service!!!!

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Google Aug 18, 2024

Keith Morris killed it, stayed in the trenches for us until the deal was right.

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Google Aug 17, 2024

WJ went above and beyond to get us in a vehicle that met our needs and respected our payment preferences. We will definitely be returning for future vehicles.

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Google Aug 14, 2024

Great experience there buying a new car! Very friendly sales people. I would definitely recommend them. Our salesman Anthony was awesome! Run don't walk to buy a car from them.

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Google Aug 13, 2024

I had a great experience buying my car a few months ago and being there with my boyfriend while he got a new car yesterday. Dylan is incredibly nice and helpful and made the experience way less stressful than it was every time Iā€™ve had to do it before. Would highly recommend going to Haley if you are looking for a new car, and specifically working with Dylan!!!

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Google Aug 12, 2024

thx for all

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Google Aug 12, 2024

5 stars are not enough for Laney Preston - Sale person at Haley Toyota of Roanoke. My husband and I had an old 2006 Honda Civic that the A/C went out and wasn't worth fixing. We told her what was the must haves with Hybrid SUV (for our dogs). Under 40K nothing in stock with any safety features. She called the next day and had a Rav4 XLE that was not already promised to someone. She put her name on it and called us right away. Told her to hold it until Saturday so we could get there to pick ...

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Google Aug 11, 2024

Dropped in to see if the new Signia had arrived and was met by the most delightful Olivia who showed what was on the lot, knew her stuff, not pushy and walked out with a beautiful Highlander!! Thank you Olivia Hanson for making it such an easy and awesome experience!!!!

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Facebook Aug 11, 2024

Both Jacob and WJ are great to work with. They helped me find exactly the kind of car I was looking for. I never felt pressured to make any decisions and they answered all my questions honestly. They made the car buying experience easy and fun!

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Facebook Aug 10, 2024

Bought my first Toyota from WJ Altizer today; 2024 RAV4. WJ was absolutely wonderful to work with! He was kind, patient, professional and never made us feel pressured or uncomfortable during the entire experience. I would recommend anyone ask for him personally, should you need someone to help you with your purchase at Haley. He is good people!

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Google Aug 9, 2024

Earlier this week my wife and I had an excellent experience buying our new to us 2021 Tacoma! W.J. and Joelin were both awesome and answered our many questions. W.J. really went above and beyond to help us get in a truck that we both love and he was fantastic every step of the way. Huge shout out to both of them!

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Google Aug 8, 2024

Fantastic!!! Best experience I have ever had buying a car! Dylan is a great salesperson - super helpful, friendly and relaxed. Everyone at Haley Toyota was great and made the whole process so easy. Can't recommend them enough. And I love my new car!

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Google Aug 8, 2024

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Google Aug 7, 2024

Awesome and easy experience working with Dylan Carr at Haley. He was driven to find me what I wanted and helped tremendously with the process and was not at all pushy. Would recommend all day long. Very happy with my Tundra!

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Google Aug 6, 2024

My experience at Haley Toyota was great from start to finish. I was assisted by Joelin, and she made my purchase of a 2024 Tacoma a breeze. All other staff I interacted with were professional and courteous, and I never felt uncomfortable in the purchase process. If you want to deal with the best team in town, go to Haley Toyota.

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Google Aug 6, 2024

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Google Aug 5, 2024

Our thanks to everyone at Haley Toyota of Roanoke! Joelin and Ricky are the BEST! Their great customer service and attention to details are a couple of the reasons we keep going back there. It's a very friendly atmosphere and a real pleasure to do business with them. Thanks again for helping us!

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Google Aug 3, 2024

I had an amazing experience at Haley Toyota, thanks to their excellent customer service and friendly atmosphere. A special shout-out to WJ, who went above and beyond to make sure we got the right fit. WJ was knowledgeable, patient, and truly cared about making the process smooth and enjoyable. I highly recommend Haley Toyota and especially WJ. Thank you for your exceptional service!

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Google Aug 3, 2024

What an amazing experience! I needed to get a new car because I was rear-ended and was honestly procrastinating on the task. It seemed so daunting and car salesman are known for being pushy. This is not the case at Haley Toyota. I reached out to them and was pre-approved. Then, BJ reached out to me. He wasn't an aggressive salesman at all. His reached out thoroughly but not forcefully unlike some others I had contacted. He cared about my time and that kind of attitude is what got me in the door. Then, he cared about what kind ...

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Google Aug 1, 2024

Allesha has been nothing but wonderful and a joy to work with! She made the car buying experience easy, quick, and hassle free. 10/10 would highly recommend!!!

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Google Jul 31, 2024

Nick was an absolute delight and I would recommend him to anyone whoā€™s coming down to Haley. He did everything he could to help me out. I went to multiple dealerships and I can confidently say that Haley Toyota made me feel welcome and appreciated. Some of the other salesmen I met talked to me like I was just another customer, but Nick treated me like a person. He even called to check in with us. Thank you for the positive experience:)

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Google Jul 30, 2024

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Google Jul 28, 2024

Folks here treat you like family. Service Dept here is top notch and care about your needs. Salespeople here are not pushy or overbearing, rather willing to work for you.

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Google Jul 28, 2024

W.J. Altizer was exceptional to work with. He made the whole process comfortable and was very knowledgeable and professional with any questions or concerns I had.

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Google Jul 27, 2024

I bought a car at Haley about two weeks ago. Todd and Jacob were very helpful and courteous, as were the rest of the team there. A pleasant experience, altogether.

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Google Jul 24, 2024

(Translated by Google) I am so grateful to the staff plus Miss Joelin Alas šŸ’•very kind of you šŸ™excellent you helped me a lot they are quite efficient āœØI highly recommend the place āœØāœØāœØ (Original) Estoy tan agradecida con el personal mĆ”s con SeƱorita Joelin alas šŸ’•muy amable de su parte šŸ™excelente me ayudĆ³ mucho son bastante eficienteāœØrecomiendo mucho el lugar āœØāœØāœØ

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Google Jul 23, 2024

WJ Altizer . I canā€™t say thank you enough. This man right here went above and beyond to help me out. I was able to get a brand new ride and some peace of mind. Come see WJ Altizer and Gibby.

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Google Jul 20, 2024

Dylan was extremely helpful in my car search. I let him know what I was looking for and he showed me a wide range of options to meet my needs. Dylan found me the perfect new vehicle and I was able to drive it off the lot the same day! Thanks Dylan, I appreciate all your assistance in this process!

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Google Jul 20, 2024

Jacob Taylor was great service and super nice guy!

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Google Jul 19, 2024

Great customer service! Jacob Taylor is your guy to see for the best deals

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Facebook Jul 17, 2024

Worked with Jacob Taylor, awesome guy to work with definitely recommend him if youā€™re looking for a car

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Google Jul 17, 2024

Worked with Jacob Taylor, definitely recommend going to him

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Google Jul 15, 2024

BJ did an awesome job and this is my 5th vehicle through him

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Facebook Jul 14, 2024

Iā€™ve purchased two vehicles in the past two years for my family (23ā€™ Camry hybrid and 24ā€™ RAV4 Prime) and hands down the best experiences Iā€™ve ever had purchasing a car. Throughout the process sales associate W.J Altizer made everything very forthcoming and felt like we were fully in control of everything and not being forced into things we didnā€™t want. He along side the financial team handled all the financing within a timely and efficient manner, to where we werenā€™t wasting a full day at the dealership. I highly recommend Haley Toyota to anyone and to ...

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Google Jul 13, 2024

Dylan was great and patient with us as we mulled our decision, and he secured us a great deal on a new 2024 Tacoma! Thanks Haley of Roanoke

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Google Jul 13, 2024

WJ is the best! He has walked me through 2 vehicle purchases now and I couldn't be happier with each one!

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Google Jul 12, 2024

WJ (our sales rep) and the rest of the team were awesome to work with. Everyone was super knowledgeable and honest. You can tell management has created a good culture at their dealership. Going to pick up my new whip tomorrow!

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Google Jul 11, 2024

My husband and I were out shopping all day and we decided to go to the Toyota dealership. We were lucky to buy a vehicle and I'm loving it so far. Todd helped us out a great deal while we were looking and he found this vehicle for me. Thank you Todd Elkins for all your hard work!!

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Google Jul 10, 2024

Keith has been great to work withā€¦ 2 vehicles in a row. He goes the extra mile to make things happen. He makes car buying as painless as possible.

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Google Jul 6, 2024

I had an amazing experience purchasing a Toyota Rav 4 and Jaymie was a fantastic help, best customer service at a car dealership ever.

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Google Jul 6, 2024

Great Experience, Great People all the way around!!

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Google Jul 6, 2024

WJAltizer has been a pleasure to work with, and got us exactly what we wanted and ahead of the promised delivery schedule. Thank you TJ!

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Google Jul 5, 2024

Excellent service at Haley Toyota. Both WJ and Dylan are extremely diligent and willing to help the costumer and make the purchasing process as smooth and simple as possible. If youā€™re shopping for a Toyota at Roanoke, this is definitely the best option.

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Google Jul 3, 2024

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Google Jun 30, 2024

My name is PANARAT S. I purchased Toyota Cross from Haley Toyota Roanoke today. I felt very impressed. WJ Altizer, who sold me the car, he is very professional and service-minded. He explained me until I understand everything clearly. It was very good experiened for me. I highly recommended Haley Toyota and also WJ Thank you

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Google Jun 29, 2024

W.J. Altizer was fantastic, took all the stress out of refinancing my vehicle! He'll be my guy to come back to from now on, and I would recommend people do the same!

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Google Jun 27, 2024

Haley Toyota is the best dealership that Iā€™ve ever bought a car from. Jaymie was really nice and was able to assist me in buying a really nice Toyota Corolla. They went above and beyond to make sure that I was happy with the vehicle that I purchased.

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Google Jun 26, 2024

This was such an enjoyable and easy experience! I worked with WJ, and he helped me find a car that was perfect for me. He was respectful of my price range and additional requests that I had. The car I found online was sold out, and he found something new that gave me all I was looking for. I will definitely be going back in the future!

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Google Jun 26, 2024

The entire experience was great! WJ Altizer helped us find exactly what we needed. He listened to all of our requests, and was very patient with ensuring that our needs were met. Would definitely recommend!

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Google Jun 26, 2024

Luke is awesome

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Google Jun 25, 2024

Just bought a 2024 Hybrid RAV4 from Haley Toyota of Roanoke. Dylan was great to work with. He was organized and the whole process was quick and easy.

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Facebook Jun 24, 2024

Second time buying from Haley Toyota and I cannot say enough good things about our buying experience! My husband and I had been searching for a used Camry for a while. After two horrible experiences with two out of state dealerships, I stumbled upon a listing for the EXACT Camry Iā€™ve been wanting right here at home at Haley Toyota. Not only did we end up with the high end Camry XSE model instead of the SE model, but we were well taken care of by Haley and our salesman, Bill. Didnā€™t have to travel far either so ...

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Google Jun 24, 2024

WJ is the best to work with!!! He helped me in December when I was looking for my first new used car. I was debating between 3 models and he was unbelievably helpful and patient. He made me feel like he was on my team, which I had not experienced at other dealerships. I got a 2019 tundra TRD pro and I was in love. Well, only two weeks later it ended up in the collisions department and I was devestated. WJ was concerned and apologetic. He answered all my questions about potential options of it being totaled or not. He would ...

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Google Jun 23, 2024

Anthony was great to work with, we'd return next time!

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Google Jun 23, 2024

Luke was wonderful from start to finish. He made the process as easy as possible.

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Google Jun 22, 2024

Dylan and WJ were a huge help in finding the right vehicle. They never pressured me into buying and made sure it was the best choice for me.

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Google Jun 21, 2024

Very nice very happy very reliable very understanding and a very good worker. Olivia Lamson

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Google Jun 21, 2024

My first time experience here was awsome, everyone was friendly. One person in particular was Dylan. He was very helpful and made sure I was satisfied with my final purchase.

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Google Jun 20, 2024

Jaymie made buying my first car a breeze! Thank you so much!

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Google Jun 20, 2024

Incredible service. Thank you David Collinsworth! You know your vehicles. Thank you for being so helpful. You patiently took the time to explain everything and to answer all my questions.

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Google Jun 20, 2024

My wife and I recently purchased a toyota highlander from haley toyota. We werent really in the market for a vehicle but a car wreck forced our hand to buy now. W.J. Altizer on the sales floor and Matthew Gibson with the financing department make the car buying process as quick and painless as it could be. I would highly recommend reaching out if you are in the market. I will definitely be buying another vehicle from them when the time comes.

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Facebook Jun 20, 2024

My wife and i recently purchased a toyota highlander from haley toyota. We werent really in the market for a vehicle but a car wreck forced our hand to buy now. W.J. Altizer on the sales floor and Matthew Gibson with the financing department make the car buying process as quick and painless as it could be. I would highly recommend reaching out if you are in the market. I will definitely be buying another vehicle from them when the time comes.

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Google Jun 20, 2024

WJ has to be one of the best salesman of the century! He went out of his way to fix the car I drove in with. The car was overheating and he went above and beyond to help. Wonderful guy!!

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Google Jun 15, 2024

Wj and Haley Roanoke definitely saved our summer. Siennas are hard to come by right now. We had one at another dealer we were going to buy from, but it was sold out from under us while literally driving to our appointment to buy the van. Haley and wj got us an allocation in about half the estimated time which got us a sienna in the preferred color too. We were able to use the van for our summer travels. Only complaint was the sales manager didnā€™t value our trade in where we wanted it so we sold it ...

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Google Jun 12, 2024

Keith Morris at Haley Toyota was very helpful and made the transaction smooth.

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Google Jun 12, 2024

Recently purchased a vehicle from them and was impressed with their knowledge, professionalism, and how quickly they would communicate with me. The online sales team went above and beyond to find a vehicle that met my needs. I walked out of the dealership confident I had made the right call by going to them.

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Google Jun 8, 2024

Jacob Taylor helped me find the right car for my needs and budget. Process was easy. Highly recommend.

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Google Jun 8, 2024

Wj was a great salesman! He worked very hard to take care of all of our wants and needs in our new Toyota.

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Google Jun 8, 2024

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DealerRater May 30, 2024

Just purchased my fourth vehicle from Haley Toyota and my third using awesome sales guy WJ Altizer. WJ goes out of his way to satisfy his customers and keep them coming back! I also love the service department and want to give a special shoutout to Dixie Compton, the best service advisor Iā€™ve ever worked with! Keep up the great work!

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